If you want to get rid of cable but preserve your internet, take these two steps:
Please contact customer service.
If you’re still bound by a contract, there’s a potential you’ll have to pay for ETFs. Existing internet subscribers can typically get new customer deals on internet-only contracts by quitting cable.
Fees for Early Termination
If you sign a contract with an ISP, the fine print is likely to include an ETF. If you discontinue your service early, you will be charged these fees. They could cost you a lot of money, so keeping your subscription active is a good idea. The corporation receives a portion of the money you would have paid otherwise in return for the ETF.
If you can’t commit to a contract in the future, a month-to-month plan may be worth the extra money. When you switch providers, many ISPs will cover your early termination fees. Although Time (best information on Time broadband Malaysia can be found here) is a well-known internet provider, there are many others who can help you quit your current provider. These deals are frequently posted on the website of the potential ISP. Customer service can address any inquiries about whether or not they give that award.
Getting Cheaper Rates
While there are cancellation services that make the process easier, by making a few phone calls, you can bypass the middleman and keep 100% of the savings. Many cable and internet providers would rather keep you than lose you as a customer. If you’re spending too much on a monthly basis, there’s usually a lot of leeway. Negotiating abilities may also assist you in lowering your cable and internet rates.
Returns of Equipment
After cancelling your internet and cable service, there are a few more steps to complete before you can completely disconnect from your ISP. While some people own their internet or cable equipment outright, most plans require you to pay a monthly fee to rent it. If you don’t return your equipment in a timely manner, you may be charged a hefty cost for the router or cable box, which may or may not work with other providers.
Some companies enable you to return cable and internet equipment via mail, but dropping it off in person may be faster. Getting a receipt for your equipment is one of the advantages of going into business. You don’t want to be charged for equipment you’ve already returned because cable companies aren’t usually good at tracking returns.
Although not every internet provider allows you to cancel service online, for those that do, it’s certainly the best alternative. Whether the cancellation process is automatic or you have to speak with a professional via online chat, dealing with retention over the phone is usually less stressful.